Privacy Policy for Arista Health Clinic

At Arista Health Clinic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

Information We Collect

Personal Information

• Name, contact details (phone number, email address), date of birth, and gender.
• Medical history, current health concerns, and treatment details provided during consultations.

Payment Information

• For online payments, we collect payment details such as transaction IDs and billing information.

Website Usage Data

• Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

• To schedule and manage appointments.
• To provide personalized medical care and maintain accurate health records.
• To process payments securely and generate invoices.
• To communicate important updates, appointment reminders, and health-related information.
• To improve our services and enhance patient experience.

Information Sharing

We do not share your personal information with third parties except in the following cases:

• When required by law or in response to legal requests.
• With your explicit consent for referrals or sharing health information with other healthcare providers.
• With service providers who assist us in managing our clinic operations, such as payment gateways, under strict confidentiality agreements.

Data Security

• We implement industry-standard security measures to protect your personal and medical information from unauthorized access, disclosure, or misuse.
• Sensitive data, such as payment details, is encrypted during transmission.

Retention of Information

• We retain your medical records and personal information for as long as required to provide healthcare services or comply with legal obligations.

Your Rights

You have the right to:

• Access your personal and medical information.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your information, subject to legal or regulatory requirements.
• Opt out of receiving promotional communications.

Cookies and Website Tracking

• Our website may use cookies to improve user experience. Cookies collect non-identifiable information and help us understand how users interact with our website.
• You can manage cookie preferences through your browser settings.

Updates to This Policy

• Arista Health Clinic reserves the right to update this Privacy Policy periodically. Any changes will be communicated through our website or directly to patients when applicable.

Contact Information

• For any questions or concerns regarding this Privacy Policy, please contact us:
• Phone: +91 (80) 23561805, +91 (80) 23561797
• Consulting Hours: Monday to Saturday, 5:00 PM – 7:00 PM