Refund Policy for Arista Health Clinic

At Arista Health Clinic, we are committed to providing exceptional healthcare services and ensuring the satisfaction of our patients. To maintain transparency and clarity, we have outlined our refund policy below:

Appointment Cancellations and Rescheduling

Cancellations by the Patient:

• Arista Health Clinic does not collect fees in advance for booking appointments for physical consultation.
• Patients may cancel their appointments without any charges before their scheduled time of appointment.

No-Show Policy

• If a patient does not show up at the clinic for the appointment, the slot will be cancelled. No charges will be incurred for cancellation.

Online Payments

Payment Errors

• If any payment is charged in error (e.g., duplicate transactions), the clinic will process a full refund after verification.

Refund Process

• Refunds for eligible cancellations or errors will be processed within 7-10 business days. The refund amount will be credited to the original payment method used during the transaction.

Non-Refundable Services

• Fees for services such as consultations, diagnostic tests, treatments, and procedures performed during the appointment are non-refundable, even in the case of appointment cancellations or rescheduling.

Special Considerations

• Exceptions to this policy may be made under extraordinary circumstances at the discretion of the clinic management. Patients may contact the clinic with details to request a review of their case.

Contact Information

• For any inquiries or assistance regarding refunds, please contact us:
• Phone: +91 (80) 23561805, +91 (80) 23561797
• Consulting Hours: Monday to Saturday, 5:00 PM – 7:00 PM